Cherrylyn Estacio

I am a detail-oriented administrative and operations coordinator with over 5 years of experience in CRM systems, client support, and documentation management. As a HIPAA-certified professional, I have a proven ability to coordinate complex workflows, ensure compliance, and support cross-functional teams in both real estate and healthcare-adjacent environments.

In my current role as a Real Estate Virtual Assistant and Transaction Coordinator, I deliver end-to-end client support for real estate teams, managing over 80 transactions from contract to close. My responsibilities include calendar management, inbox handling, and seamless communication between clients, vendors, and agents. I pride myself on my ability to adapt quickly to changing priorities while maintaining high-quality service and confidentiality.

Previously, as a Sales Associate and Client Retention Specialist at Concentrix, I exceeded monthly sales targets through strong client rapport and consultative service delivery. I also coached and mentored a team of sales associates, enhancing customer engagement and service excellence. I am passionate about leveraging my skills to drive client success and operational efficiency.