Open to opportunities

Cory Greenlee

@corygreenlee

Message

I lead high-volume operations, improving patient satisfaction, revenue growth, retention, and team performance.

United States

Message

What I'm looking for

I'm looking to lead high-volume operations where I can strengthen team performance, build scalable processes, track KPIs, improve customer or patient experiences, and contribute to sustained business growth.

I'm coordinating patient care and daily front-office operations at Propel Chiropractic, where I've improved service standards and team training to increase patient satisfaction by 20% from Q1 to Q3.

Previously, I led one of the highest-volume Starbucks locations in the region, driving quarter-over-quarter sales growth while maintaining full P&L accountability. I developed and coached a team of 40+ employees and sustained 89% employee retention for three consecutive years.

Across chiropractic, retail, and multi-location operations, I build SOPs, track KPIs, manage compliance, and create workflows that support consistent growth and strong customer experiences.

Experience

Work history, roles, and key accomplishments

Current

Operations Coordinator / Chiropractic Advocate

Current

Propel Chiropractic

Feb 2026 - Present (6 months)

Coordinate patient care and oversee daily front-office operations in a high-volume chiropractic practice. Develop and implement policies, SOPs, and training guides to improve operational consistency and team performance.

Patient Care Front Office Policy Development SOP Development Training Billing Accounting KPI Tracking HIPAA compliance Event Planning

Store Manager

Starbucks Coffee Company

Jan 2018 - Jan 2026 (8 years)

Directed operations for one of the highest-volume locations in the region, consistently driving strong sales performance. Maintained full P&L accountability, including payroll budgeting, inventory control, and financial reporting.

Operations Management Sales Growth Customer Satisfaction Employee Retention P&L management Inventory Control Financial Reporting Team Leadership Training Coaching Performance Management Community Engagement

General Manager

Unleashed by Petco

Jan 2010 - Jan 2018 (8 years)

Managed multi-location operations, including staffing, scheduling, and sales performance oversight. Selected for Store Design Team to lead remodeling and setup of new store locations.

Multi Unit Operations Staffing Scheduling Sales Performance Store Design Vendor Management Community Relations Marketing