Don-Leon Powder

Leads installation and repair teams to meet KPIs, manages work orders, and coordinates emergency responses. Supervises technicians, ensures compliance with HSE policies, and generates operational reports.

Provided technical support for FTTx installations and repairs, including GPON, IPTV, and VoIP provisioning. Managed work orders and supported field technicians and cross-functional teams.

Managed work orders and provided technical support for pole-to-home and pole-to-pole repairs. Liaised with contractors and generated reports for management.

Assisted with administrative tasks, reporting, and documentation. Gained practical experience in work order management and customer support.

Assisted with administrative tasks, reporting, and documentation. Gained practical experience in work order management and customer support.

Pursuing a Geographic Information Systems (GIS) specialization, with several courses completed and others currently in progress.

Completed a series of fiber optic infrastructure certifications, including Fiber Optic Infrastructure Specialist and Structured Cabling Infrastructure Design.

Completed the IBM Cloud Essentials certification.

Completed the Structured Cabling 101 certification.

Completed the Fiber Cabling Fundamentals certification.

Completed the Introduction to IoT (Internet of Things) certification.

Completed the Google Cloud Platform Business Professional Accreditation.

Completed a Project Management Principles and Practices specialization, covering project initiation, budgeting, scheduling, and risk management.

Completed the Cloud Computing Basics (Cloud 101) certification.

Completed the Engineering Drawing certification.

Completed the Passive Optical Networks (PON) certification.

Earned AutoCAD certifications at fundamental, advanced, and 3D modeling levels, and became an AutoCAD Certified User.

Completed certifications in Sound Engineering and Dee Jay Science.

Pursued a Bachelor of Science in Physics, but did not complete the degree due to a change in career path. Completed the Environmental Physics minor.

Completed the Pre-Science and Engineering (N1) Programme, studying Physics and Mathematics.