Clent Raven Timogan
@clentraventimogan
Customer service professional and technical support specialist focused on reliable, fast problem-solving.
What I'm looking for
I’m a customer service and technical support professional with experience across retail and healthcare environments, plus remote data entry work. I’ve supported customers and handled day-to-day service needs in fast-paced settings while maintaining accuracy and professionalism.
From Alorica Philippines (Technical Support Representative) to Amazon Philippines (Retail Customer Service Representative) and Optum Global Solutions (Healthcare Customer Service Representative), I built a strong foundation in problem solving, time management, and dependable service. I’m comfortable working under less supervision and staying organized even during high-volume periods.
Currently, I’m working remotely as a Data Entry Specialist, applying the same reliability and organization to keep information accurate and on schedule. I bring adaptability, clear communication, and a consistent commitment to getting results for customers and teams.
Experience
Work history, roles, and key accomplishments
Data Entry Specialist
MD Capital
Jan 2025 - Apr 2026 (1 year 3 months)
Performed remote data entry tasks for MD Capital from January 2025 to April 2026, ensuring accurate and timely handling of records. Maintained reliability, organization, and strong follow-through while working with less supervision.
Supported healthcare customers at Optum Global Solutions’ Cebu IT Park by addressing inquiries and helping resolve service-related issues. Delivered consistent customer care using strong problem-solving and time-management skills.
Handled retail customer service responsibilities for Amazon Philippines at Cebu Business Park, supporting customers and resolving day-to-day service needs. Maintained organized, dependable support while working with minimal supervision.
Provided technical support for customers in Alorica Philippines’ Cebu IT Park, troubleshooting issues and assisting with inquiries. Followed through on concerns with reliability and professionalism.
Education
Degrees, certifications, and relevant coursework
Tisa Night High School
Secondary education, Secondary Education
2011 - 2012
Completed secondary education at Tisa Night High School from 2011 to 2012.
Talisay Elementary School
Elementary education, Elementary Education
2007 - 2008
Completed elementary education at Talisay Elementary School from 2007 to 2008.
University of San Jose-Recoletos
Bachelor of Science in Accountancy, Accountancy
Completed the first year of a Bachelor of Science in Accountancy program at the University of San Jose-Recoletos.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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