Dairix David
@dairixdavid
Customer service professional delivering empathetic support and efficient problem resolution.
PhilippinesWhat I'm looking for
I am a customer service professional with experience in retail and healthcare support, known for a friendly attitude, clear communication, and strong active listening. I consistently meet deadlines, prioritize tasks effectively, and work independently while adopting new tools and processes.
My background includes roles at Sutherland Global Services and TTEC, where I handled customer interactions remotely and maintained high service standards. I seek opportunities where I can apply my customer-handling skills and continue growing in service-focused roles.
Experience
Work history, roles, and key accomplishments
Customer Service Associate
TTEC, Holdings Inc.
Jan 2024 - Dec 2024 (11 months)
Delivered healthcare customer support in 2024, handling patient and client inquiries and ensuring timely resolution in a high-volume contact center environment.
Customer Service Associate
Sutherland Global Services
Jan 2022 - Dec 2023 (1 year 11 months)
Provided remote retail customer service support, resolving inquiries and maintaining customer satisfaction for the 2022–2023 period while meeting performance and quality targets.
Education
Degrees, certifications, and relevant coursework
Mary The Queen College (Pamp) Inc.
Senior High School Diploma, Senior High School
2019 - 2021
Completed Senior High School at Mary The Queen College (Pamp) Inc. with coursework relevant to secondary education.
Porac National High School
Junior High School Diploma, Junior High School
2016 - 2019
Completed Junior High School at Porac National High School with foundational secondary education coursework.
Dolores Elementary School
Primary School Diploma, Primary School
2010 - 2016
Completed primary education at Dolores Elementary School covering basic literacy and numeracy skills.
Tech stack
Software and tools used professionally
Availability
Location
PhilippinesAuthorized to work in
Job categories
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