Open to opportunities

Paula Gozo

@paulagozo

Message

Detail-oriented content moderator with a focus on user safety.

Philippines

Message

What I'm looking for

I am looking for a role that allows me to utilize my skills in a supportive environment that values growth and collaboration.

I am a dedicated professional with a Bachelor of Science in Business Administration, majoring in Marketing Management. My educational journey has equipped me with a solid foundation in business principles, complemented by my hands-on experience in content moderation. I thrive in dynamic environments where I can apply my skills in critical thinking and communication.

In my role as a Content Moderator at Teleperformance, I ensure that online platforms remain safe and respectful. My responsibilities include reviewing user-generated content to identify and remove inappropriate or harmful material, thereby upholding community standards. I take pride in my ability to analyze various forms of content, including text, images, and videos, to foster a positive user experience.

Experience

Work history, roles, and key accomplishments

Content Moderator | Operations Expert

Teleperformance formerly Majorel

Jun 2023 - Jul 2025 (2 years 1 month)

Responsible for reviewing and managing user-generated content to ensure online platforms remain safe and respectful. Identified and removed inappropriate, harmful, or illegal content, upholding platform guidelines and standards.

Content Moderation Content Management User Experience Critical Thinking

Education

Degrees, certifications, and relevant coursework

Pamantasan ng Lungsod ng Muntinlupa

Bachelor of Science in Business Administration, Marketing Management

2019 - 2023

Completed a Bachelor of Science in Business Administration with a major in Marketing Management. The curriculum focused on developing strategic marketing skills and understanding business operations.

Polytechnic University of the Philippines

Senior High School, TVL – HE | Cookery

2017 - 2019

Completed Senior High School with a specialization in TVL – HE (Technical-Vocational-Livelihood Home Economics) with a focus on Cookery. Gained practical skills in culinary arts and hospitality.