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Clarissa Koppe

@clarissakoppe

Senior Administrative Assistant at General Service-climbing S.L- Schwedt Bros GS, LDA, managing schedules, projects, travel, and budgets remotely.

Portugal

Message

At General Service-climbing S.L- Schwedt Bros GS, LDA, I work remotely as a Senior Administrative Assistant, managing schedules and organizing meetings and events.

I prepare reports, documents, and presentations, coordinate travel and accommodation, and manage expenses and budgets. I also support project management and collaborate with other departments.

At Sitel Portugal, I developed and implemented training programs for the Projecto Philip Morris, prepared training materials, and monitored program effectiveness.

At Majorel Portugal, I handled calls and emails for the Booking.com project, followed internal processes, and achieved a CSAT score of 90%.

Experience

Work history, roles, and key accomplishments

Current

Senior Administrative Assistant

Current

General Service-climbing S.L - Schwedt Bros GS, LDA

Jan 2020 - Present (6 years 9 months)

Managing schedules, organizing meetings and events, preparing reports and documents, coordinating travel and accommodation, expense and budget management, project management, preparing presentations, collaboration with other departments, file organization, and administrative and operational tasks.

Microsoft Office Outlook InvoiceXpress Tungsten Automation Dropbox Smartsheet Adobe Illustrator Photoshop Internet Research Adaptability

Training Coordinator

Sitel Portugal

Jan 2019 - Dec 2020 (1 year 11 months)

Developing and implementing training programs, supervising performance evaluation process, creating training materials, and monitoring program effectiveness.

Training program development Performance Evaluation Training Materials Development Program Monitoring