Alessandra Amarante

I am an administrative professional with nine years of experience in customer service and administrative roles, focused on conflict resolution, effective communication, and delivering high-quality service.

I have supported operations in fast-paced 4- and 5-star hotel environments and public service organizations, managing procurement processes, stock control, supplier communication, and multi-department operational support.

My background includes front-line customer assistance via chat, email, and in-person, development of communication strategies using digital platforms, and collaboration with virtual teams to maintain stakeholder relations.

I hold a Bachelor's Degree in Communication - Public Relations and technical training in Advertising Production, and I strive to foster positive customer experiences while maintaining organizational excellence in administrative support roles.