Inês Correia
@inscorreia
Executive support and administrative operations professional specializing in leadership coordination and protocol.
PortugalWhat I'm looking for
I’m an Executive Support & Administrative Operations professional with 9 years of experience supporting leadership, coordinating operations, and delivering administrative support across aviation, institutional protocol, healthcare, and customer operations. I manage calendars, meetings, travel coordination, stakeholder communications, and confidential information in fast-paced, highly regulated environments.
Currently, I provide executive administrative support to the Training Director and the Ground Training Coordination Team, including meeting logistics, room readiness, catering and institutional hospitality, and departmental inventory. Previously, I delivered high-volume healthcare administration using Salesforce and xHis, supported airport lost-and-found operations in a high-pressure environment, and led protocol and public relations work for official events—including VIP movements, accreditation and access control, supplier coordination, and event voice-over/MC duties.
Experience
Work history, roles, and key accomplishments
Training Directorate Support
Portugália Airlines, SA
May 2026 - Present (2 months)
Provide executive administrative support to the Training Director and Ground Training Coordination team, including calendar and meeting coordination and logistics for internal training events. Coordinate travel and accommodation arrangements and monitor training facilities for compliance in a regulated aviation environment.
Administrative Assistant – Imaging Center
Hospital da Luz, SA
May 2025 - May 2026 (1 year)
Delivered administrative support in a high-volume healthcare environment, managing documentation and patient information while maintaining confidential records. Supported billing validation and onboarding/training of new colleagues using internal systems.
Lost & Found Passenger Service Officer
Evolve, Lda
Nov 2024 - May 2025 (6 months)
Provided customer service in a high-pressure airport environment, handling baggage irregularity cases and passenger enquiries. Resolved baggage-related issues while following airline and airport operational procedures.
Protocol & Public Relations
Portuguese Football Federation
Mar 2024 - Apr 2024 (1 month)
Supported protocol operations during official matches and institutional events, ensuring safe VIP movements and operational readiness. Coordinated accreditation/access control and provided VIP and institutional hospitality support.
Business Protocol Officer
Aicep Portugal Trade & Investment Agency, E.P.E
Jan 2022 - Mar 2024 (2 years 2 months)
Provided executive, administrative and protocol support in the Expo, Events and Protocol department, serving as operational point of contact for daily protocol and executive support activities. Coordinated high-profile institutional events and delegations and supported official hosting, seating plans, and supplier/logistics requirements.
Public Relations Officer
McDonald's Portugal, Lda
Jan 2017 - Jan 2022 (5 years)
Led and supervised public relations teams across multiple restaurant locations and supported customer experience and conflict resolution. Trained and mentored up to 10 employees to maintain service quality.
Education
Degrees, certifications, and relevant coursework
Universidade Lusófona
Bachelor of Applied Communication, Applied Communication - Marketing, Advertising & Public Relations
Completed a Bachelor’s degree in Applied Communication (Marketing, Advertising & Public Relations) at Universidade Lusófona in 2021.
Tech stack
Software and tools used professionally
Availability
Location
PortugalAuthorized to work in
Job categories
Skills
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