At Aegon United Kingdom, I made outbound calls to promote insurance policies, tailoring product pitches to customers’ needs and financial goals. I followed up with prospects and identified opportunities to recommend additional products and services.
At Zetile Oil and Gas, I handled inbound calls, followed up on qualified leads, and converted prospects into clients. I also processed service requests and helped customers troubleshoot issues, escalating recurring concerns to support service improvements.
At Templars Law, I maintained client and case records and handled complaints, resolutions, and follow-ups. I also coordinated with legal practitioners and administrative teams on client requests and correspondence.
