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Clair Lee

@clairlee

Operations & Client Services Manager at NU SKIN ENTERPRISES who coordinated Korean-speaking client support and cross-functional issue resolution.

United States

Message

At NU SKIN ENTERPRISES, I supported Korean-speaking customers and business partners across North America, progressing through four roles from SalesSupport Representative to KoreanSpeakingSalesManager. I coordinated client requests and follow-up across Sales, Marketing, Operations, Customer Experience, and executive teams.

I monitored sales and business performance metrics, tracked issues through resolution, and translated findings into follow-up and improvement plans. As a Korean/English cross-cultural liaison, I adapted communications, procedures, and training materials between U.S. corporate teams and Korean-speaking stakeholders.

Experience

Work history, roles, and key accomplishments

Korean Speaking Sales Manager

Nu Skin Enterprises

Apr 2015 - Jul 2026 (11 years 3 months)

Managed Korean-speaking clients and business partners across North America, coordinating communication, support, and follow-up. Monitored performance metrics and led cross-functional initiatives to improve service delivery.

Operations Coordination Customer Relationship Management KPI Monitoring Issue Resolution Cross Functional Collaboration Bilingual Communication (Korean English)Training Microsoft Office Canva

Korean Speaking Account Manager

Nu Skin Enterprises

May 2013 - Mar 2015 (1 year 10 months)

Supported Korean-speaking customers and business partners, coordinating client communication and follow-up. Monitored performance metrics and facilitated cross-cultural communication between U.S. and Korean teams.

Customer Relationship Management Operations Coordination KPI Monitoring Issue Resolution Bilingual Communication (Korean English)Training Microsoft Office

Distributor Support Representative

Nu Skin Enterprises

May 2011 - Apr 2013 (1 year 11 months)

Provided support to distributors, handling inquiries and coordinating with internal teams to resolve issues. Maintained detailed follow-up on client questions and action items.

client support Issue Resolution Communication Skills Follow up Microsoft Office

Sales Support Representative

Nu Skin Enterprises

Feb 2009 - Apr 2011 (2 years 2 months)

Supported sales operations and client communication, assisting with performance tracking and issue resolution. Coordinated with cross-functional teams to ensure timely follow-through.

Sales Support Operations Coordination Communication Skills Issue Resolution Microsoft Office