Open to opportunities

Lisa Rector

@lisarector

Client services and project coordination professional at Buck Strategies who improved workflows and coordinated client programs.

United States

Message

At Buck Strategies, I managed client programs and served as the primary point of contact, coordinating onboarding, implementation, and ongoing support across stakeholders and timelines.

I tracked client deliverables and service performance, shared status updates, and supported leadership with client data and operational insights. I also identified process inefficiencies and implemented workflow improvements.

At Fluke Networks, I managed accounts while coordinating with sales, finance, and operations. I analyzed account data to identify risks and implement solutions that improved cash flow and operational outcomes.

Earlier, I managed client accounts at Zillow and led daily operations as Cosmetic Department Manager at Nordstrom. I’m completing a Bachelor of Science at Southern New Hampshire University.

Experience

Work history, roles, and key accomplishments

Client Services / Project Coordination

Buck Strategies

Jun 2018 - Mar 2026 (7 years 9 months)

Managed client programs and acted as primary point of contact, ensuring alignment between client expectations and organizational deliverables. Coordinated onboarding, implementation, and ongoing program support across multiple stakeholders and timelines.

Customer Relationship Management Project Coordination Stakeholder Management Process Improvement Data Tracking Reporting CRM Systems Microsoft Office

Account Manager | Sales | Financial & Operational Coordination

Fluke Networks

Jan 2014 - Jun 2018 (4 years 5 months)

Managed a portfolio of accounts while coordinating activities across sales, finance, and operations to ensure successful program execution. Analyzed account data to identify risks and implement solutions improving cash flow and operational outcomes.

Account Management Sales Coordination Financial Analysis Data Analysis CRM Systems Reporting Process Improvement Cross Functional Collaboration

Account Executive

Zillow

Feb 2011 - Dec 2013 (2 years 10 months)

Managed multiple client accounts in a high-volume SaaS environment, balancing competing priorities and deadlines. Partnered with internal teams to support program success, customer satisfaction, and product adoption.

Account Management SaaS Customer Relationship Management Problem Solving Cross Functional Collaboration Data Tracking Reporting

Cosmetic Department Manager

Nordstrom

Jun 1999 - Feb 2011 (11 years 8 months)

Led daily operations of a high-volume department, including staffing, scheduling, and performance management. Managed multiple priorities while maintaining operational efficiency and high customer satisfaction.

Team Leadership Staffing Scheduling Performance Management Customer Service Training Process Improvement