Claire Sally

As a Quality Analyst Team Lead, I spearhead campaign analytics and manage quality control processes to enhance profitability and customer satisfaction. I monitor team performance, implement training programs, and analyze quality data to identify trends and recommend improvements.

In my role as a Quality Analyst, I established quality benchmarks, assessed recorded calls for compliance, and performed real-time monitoring to facilitate immediate feedback. I compiled performance analyses to highlight strengths and ensure adherence to quality standards.

As a Project Manager, I developed and implemented project plans, optimized resource utilization, and ensured timely project execution. I fostered collaboration among team members and maintained clear communication with stakeholders to meet project objectives.

In my role as a Business Development Officer, I developed strategic partnerships, conducted market research, and mentored junior team members. I identified new business opportunities and implemented market strategies to enhance revenue performance.

As a Deputy Presiding Officer, I supervised polling clerks, ensured voter guidance, and oversaw the collection of electoral materials. I played a key role in vote counting to maintain the integrity of the electoral process.

As a Finance Intern, I prepared financial reports, conducted budget analysis, and managed scheduling for high-level meetings. I ensured compliance with regional standards and provided insights for departmental briefings.

Grade: Second Class-Upper Division

Completed undergraduate studies and graduated with a Second Class-Upper Division in Economics. Developed analytical skills and a strong understanding of economic principles.

Grade: B+

Completed high school education and scored a B+ in the national exams, demonstrating strong academic performance.