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Bruce Hamisi

@brucehamisi

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Experienced quality assurance professional with a passion for process improvement.

Kenya

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What I'm looking for

I am looking for a role that fosters collaboration, encourages continuous learning, and offers opportunities for strategic impact.

Detail-oriented and results-driven professional with 7+ years in quality assurance, L&D, and project coordination. Proven ability in reviewing and labeling data, enhancing training accuracy for AI/ML systems. Skilled in annotation tools, quality standards, and human-in-the-loop workflows. Adept at collaborating across teams to ensure data integrity and client success. Open to roles in Data Annotation, QA, L&D, or Project Support.

Experience

Work history, roles, and key accomplishments

Lead Quality Analyst (SME)

Sama Kenya

Jan 2023 - Jun 2025 (2 years 5 months)

Led root cause analysis and continuous improvement initiatives, mentoring junior analysts to foster a culture of excellence. Utilized data-driven insights to inform strategic decisions and developed training materials, improving onboarding for new analysts.

Root Cause Analysis Continuous Improvement Data Analysis Training Development Cross Functional Collaboration Reporting Mentorship

Quality Analyst

Sama Kenya

Jan 2021 - Dec 2022 (1 year 11 months)

Implemented quality metrics and trained team members on best QA practices, elevating team performance. Conducted user acceptance testing to ensure alignment with client needs and created detailed reports facilitating data-driven decision making.

Quality User Acceptance Testing Data Driven Decision Making Coaching Process Improvement

Digital Cartographer, Quality Reviewer

Sama Kenya

Sep 2018 - Dec 2020 (2 years 3 months)

Analyzed and managed geographic data projects, delivering actionable insights to meet client requirements. Streamlined data workflows, improving project outcomes and client-facing deliverables.

Data Management Workflow Optimization Project Coordination Client Communication Data Reporting

ICT Intern

National Social Security Fund

Jan 2016 - Apr 2016 (3 months)

Supported ICT system maintenance and data reporting, contributing to improved service delivery. Assisted with various IT-related tasks to ensure smooth operations.

ICT System Maintenance Data Reporting Technical Support IT Operations Service Delivery Troubleshooting

Lead Data Analyst

Not specified

Root Cause Analysis Continuous Improvement Data Analysis Strategic Decision Making Training Development

Education

Degrees, certifications, and relevant coursework

Maseno University

Bachelor of Business Information Technology, Business Information Technology

Currently pursuing a Bachelor of Business Information Technology at Maseno University, focusing on the intersection of business and technology. This ongoing program enhances skills in information systems and their application in business contexts.

Institute of Advanced Technology

Diploma, Information Communication and Technology

Completed a Diploma in Information Communication and Technology at the Institute of Advanced Technology. Coursework included Database Management, Data Analysis, and Project Coordination, providing a strong foundation in ICT principles.