Open to opportunities

Cj Cabatuan

@cjcabatuan

Message

Dedicated call center agent with strong customer service skills.

Philippines

Message

What I'm looking for

I am looking for a dynamic organization that values growth and skill development.

As a recent graduate with a degree in Business Administration, I have developed a strong foundation in financial management and customer service. My experience as a Call Center Agent at Lokal VA has honed my ability to handle over 200 customer interactions daily, ensuring satisfaction and retention through personalized service.

I am committed to continuous improvement and have memorized all company products and services to provide quick and efficient responses to customer inquiries. My skills in data collection and entry have allowed me to manage information for over 500 customers, contributing to the overall efficiency of the team.

Experience

Work history, roles, and key accomplishments

Call Center Agent

Lokal VA

Oct 2023 - Nov 2024 (1 year 1 month)

As a Call Center Agent at Lokal VA, I handled over 200 customer interactions daily, providing personalized and friendly service to ensure customer satisfaction. I memorized company products to efficiently answer queries and collected data for over 500 customers using customer service software.

Customer Service Data Entry Microsoft Office Suite Verbal Communication Problem Solving Interpersonal Skills

Education

Degrees, certifications, and relevant coursework

Misamis University

Bachelor of Science, Business Administration

2015 - 2022

Graduated with a Bachelor of Science in Business Administration, majoring in Financial Management. Developed a strong foundation in financial principles and practices, preparing for a career in business and finance.