Cindy Lewis

Responsible for preparing rooms for patient admissions, processing insurance payments, and managing physician orders. Operated the telephone switchboard remotely, ensuring efficient communication and patient care.

Managed billing for insurance claims, resolved unpaid claims, and performed clerical functions related to patient admissions and medical records, improving claims resolution efficiency.

Organized and prepared appeal records for digitization, managed document shipments, and processed sensitive documents within a database, ensuring compliance and security.

Handled multi-channel communications with clients, assessed Medicaid eligibility, and maintained confidentiality while resolving client concerns effectively.

Facilitated screenings for tax credit programs, developed project plans, and trained client staff on product utilization, contributing to enhanced service delivery.

Provided assistance and companionship to elderly and disabled individuals, monitored vital signs, administered medications, and supported daily living activities to enhance clients' quality of life.

Analyzed insurance documentation for compliance, coordinated with agents to rectify discrepancies, and conducted property inspections for claims accuracy.

Pursuing a degree in Business & Management Administration, focusing on developing skills in business operations, management principles, and administrative practices.

Completed a Pharmacy Technician Certificate program, gaining knowledge in pharmaceutical practices, medication management, and patient care.

Graduated with a High School Diploma, completing a comprehensive curriculum that included various subjects and extracurricular activities.