Open to opportunities

Latoyia Evans

@latoyiaevans

Message

Experienced medical administrative specialist with strong coding and billing expertise.

United States

Message

What I'm looking for

I seek a patient-focused administrative role leveraging coding, billing, and insurance expertise with opportunities for growth, efficiency improvements, and cross-functional collaboration.

I am a dedicated Medical Administrative Specialist with six years of hands-on administrative experience across outpatient surgery centers, emergency room registration and hospital admissions. I specialize in insurance verification and authorization, medical coding and pre-billing, collections, and maintaining HIPAA-compliant patient records while improving office efficiency and patient care.

I have worked both in-office and remotely across roles including registrar, patient care coordinator, certified medical coder, and hospital scheduler, with demonstrated strengths in A/R, payment processing, EMR systems, and provider communication. I bring attention to detail, critical thinking, leadership in office operations, and a commitment to delivering high-quality patient-centered administrative support.

Experience

Work history, roles, and key accomplishments

Current

Outpatient Registrar

Current

HCA Parallon

Jun 2024 - Present (1 year 5 months)

Manage registration and insurance verification for outpatient and inpatient services across surgery, imaging, labs and ED; perform coding review, pre-billing, A/R and collections to improve revenue cycle efficiency.

Insurance Verification Medical Coding Patient Registration HIPAA EMR

Patient Care Coordinator

Hear Again America

Jul 2023 - Dec 2023 (5 months)

Coordinated patient care, scheduling, and billing for hearing services including insurance eligibility, A/R, CareCredit management and inventory to streamline clinic operations.

Scheduling Insurance Verification Accounts Receivable Inventory Management Bookkeeping Patient Relations Care Credit Home Visits

Medical Coder

Marietta Dermatology & Associates

Aug 2022 - Jul 2023 (11 months)

Reviewed outpatient records and assigned ICD-10/ CPT/HCPCS/E/M codes for dermatology and Mohs procedures; submitted claims, managed denials and processed A/R to reduce claim rework.

ICD 10 CPT HCPCS Denial Management EMA HIPAA

Hospital Scheduler

Bobby Dodd Institute

Aug 2021 - Jul 2022 (11 months)

Handled high-volume call center scheduling for inpatient/outpatient appointments and referrals, authorizations and triage for military TRICARE patients, improving access and throughput.

Scheduling Call Center Operations Referral Authorizations Medical Documentation Triage

Office Coordinator

The Islander Owners Association

Apr 2014 - Oct 2020 (6 years 6 months)

Managed front desk, POS, payroll, A/R and A/P, events and property maintenance; supervised housekeeping and coordinated construction and emergency response activities.

POS Payroll Bookkeeping Event Coordination Facilities Management Team Supervision