Chukwudi Obasi

Enhances customer satisfaction by providing prompt responses to inquiries, manages priorities during peak periods, supports sales goals through cross-selling, and identifies growth opportunities for clients.

Monitors account activity for early detection of fraud, maintains records of incidents, collaborates on fraud prevention strategies, and participates in industry conferences to stay updated on financial crime trends.

Reduced errors in fund transfers through monitoring and reconciliation, improved customer satisfaction by resolving inquiries, and identified process improvement opportunities.

Handled complex transactions accurately, balanced cash drawers, collaborated with departments to resolve issues, and increased cross-selling opportunities.

Streamlined cash management processes, provided support for ATM issues, collaborated on ATM installations, and maintained documentation for inventory and cash management.

Maintained accurate records, negotiated vendor contracts to reduce expenses, enhanced client satisfaction, and fostered relationships for repeat business.

Studied English and Communication Arts, focusing on effective communication strategies, media studies, and the role of language in society.

Pursued a Higher National Diploma in Mass Communication, gaining skills in journalism, media production, and public relations.

Completed an Ordinary National Diploma in Mass Communication, covering foundational topics in media studies and communication theory.