Chukwuchebem Ogochukwu
@chukwuchebemogochukw
Detail-oriented professional skilled in customer service and communication.
What I'm looking for
I am a highly motivated professional with a Second Class Upper in LLB Law from the University of Leeds. My journey has equipped me with strong customer service, IT, and communication skills, enabling me to engage effectively and resolve inquiries efficiently. I have a proven track record of supporting over 1,000 international students as an International NCUK Ambassador, where I provided guidance on studying abroad, ensuring a positive experience through clear communication and empathy.
In my role as a Course Representative for LLB Law students, I represented the views of over 4,000 students, actively listening to their concerns and collaborating with faculty to enhance the student experience. My experience as a Year-Round Ambassador further honed my ability to engage with students and their families, providing valuable insights into university life while leading organized campus tours. I am passionate about delivering exceptional service and fostering strong relationships, ensuring that every interaction is meaningful and impactful.
Experience
Work history, roles, and key accomplishments
International NCUK Ambassador
NCUK
Oct 2020 - Present (4 years 11 months)
Provided support to over 1,000 international students, addressing their concerns with professionalism and empathy. Created informative content and maintained accuracy in documentation, ensuring a positive experience for students navigating their foundation journey.
Course Representative
University of Leeds
Sep 2022 - Jul 2023 (10 months)
Represented over 4,000 students, effectively communicating their views and concerns. Attended forums and meetings, providing clear feedback and maintaining strong rapport with students to enhance their educational experience.
Year-Round Ambassador
University of Leeds
Jun 2022 - May 2023 (11 months)
Engaged with over 2,000 students and guardians, providing guidance and leading campus tours. Demonstrated strong communication skills and addressed inquiries with professionalism, enhancing the visitor experience.
Student Fundraiser
University of Leeds
Jun 2022 - Jan 2023 (7 months)
Engaged with over 200 alumni per shift to encourage donations, successfully raising over £4,000. Demonstrated strong communication and active listening skills while maintaining detailed records of interactions.
Summer Resident Assistant
University of Leeds
Jun 2022 - Sep 2022 (3 months)
Assisted over 500 students during the move-in and move-out process, providing guidance and support. Handled complaints and maintained documentation, ensuring a welcoming environment.
Education
Degrees, certifications, and relevant coursework
University of Leeds
Bachelor of Laws, Law
2020 - 2024
Grade: Second Class Upper
Studied LLB Law with a focus on legal principles, case law, and the application of law in various contexts. Achieved a Second Class Upper classification, demonstrating strong academic performance and understanding of legal concepts.
Brookstone International School
Foundation Year, Business Studies
2019 - 2020
Grade: A*
Completed Foundation Year with a focus on Business Studies, Society and Politics, English, and Economics, achieving top grades in all subjects.
Jephthah Comprehensive Secondary School
GCSE, General Education
2013 - 2019
Completed GCSEs with a comprehensive education in various subjects, preparing for further academic pursuits.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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