Open to opportunities

Augustine Adimike

@augustineadimike

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Dedicated customer support representative with strong communication skills.

United Kingdom

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What I'm looking for

I am looking for a role that values communication and offers growth opportunities.

I am a customer support representative with a passion for helping others and ensuring a positive experience for clients. My journey began at Leeds City College, where I honed my skills in communication and conflict resolution, graduating in June 2023. My education has equipped me with the tools necessary to excel in customer service roles.

In my recent position at Hays Specialist Recruitment, I have developed a strong understanding of client needs and have successfully managed various inquiries, ensuring that each customer feels valued and heard. My volunteer experience with the British Red Cross further solidified my commitment to service and community engagement, allowing me to work alongside professionals in diverse industries.

Experience

Work history, roles, and key accomplishments

Customer Support Representative

Hays Specialist Recruitment

Apr 2023 - Dec 2023 (8 months)

Provided exceptional customer support by assisting clients with inquiries related to permanent, temporary, and contract roles. Developed strong communication and conflict resolution skills while working in a fast-paced environment.

Customer Support Conflict Resolution Communication Interpersonal Skills Microsoft Office Suite Google Suite

Volunteer

British Red Cross

Mar 2020 - Dec 2020 (9 months)

Assisted in various roles to support the organization's mission, gaining valuable experience in teamwork and community service.

Teamwork Communication Problem Solving Interpersonal Skills

Education

Degrees, certifications, and relevant coursework

Leeds City College

Graduate, Customer Support

2018 - 2023

Activities and societies: Participated in various courses to enhance communication and interpersonal skills.

Studied various subjects including English literature and developed skills in helpdesk software, excellent communication, conflict resolution, and negotiation.