Open to opportunities

Chris User

@chrisuser18

Message

Experienced customer service professional with 25+ years delivering solutions and positive client experiences.

United States

Message

What I'm looking for

I seek a customer-focused role where I can use my collections and sales experience, clear communication, and problem-solving to improve customer satisfaction and drive results.

I am a seasoned customer service professional with over 25 years of experience across collections, sales, and direct customer-facing roles. My background includes skip tracing, preparing legal documents for civil and small claims court, coordinating with sheriff's offices, participating in court hearings, and delivering safe, personable rides as a Lyft driver.

I excel at clear communication, active listening, independent problem-solving, and working under pressure; I am highly proficient with computers and a quick learner who continuously seeks to improve skills to drive customer satisfaction and loyalty.

Experience

Work history, roles, and key accomplishments

Current

Rideshare Driver

Current

Lyft

Safely transported customers while delivering positive, personable service and maintaining clear communication and active listening to ensure rider comfort and satisfaction.

Customer Service Communication Active Listening Safety Compliance Time Management Conflict Resolution Problem Solving

Collections Specialist

CCB

Managed collections activities including skip tracing, preparing legal documents for civil and small claims court, and coordinating with sheriff’s offices; participated in court hearings to recover debts and enforce judgments.

Skip tracing Collections Legal Documentation Court Proceedings Case Management Compliance