Christopher Larrence Mendoza
@christopherlarrencem
Insurance Support Specialist at Cognizant assisting agents with Personal Lines policy quotes and state guidelines.
PhilippinesWhat I'm looking for
At Cognizant Technology Solutions Inc., I assist insurance agents with quoting policies and answer questions about Personal Insurance state guidelines. I also participate in mentoring sessions with trainees and help teammates with product questions.
I handle U.S. Personal Lines insurance support, including Auto, Home, PLUS, and PAF, and follow company policies for protecting client information.
At Alorica, I monitored the performance and attendance of eight co-workers, provided coaching, and conducted performance reviews with experts.
At Avion BPO Corporation, I maintained a customer account information database and prioritized tasks according to management's urgency and importance levels.
Experience
Work history, roles, and key accomplishments
Insurance Support Specialist
Nov 2019 - Present (6 years 11 months)
Assists insurance agents with quoting policies and answers inquiries regarding Personal Insurance state guidelines. Adheres to corporate confidentiality policies and participates in mentoring sessions with trainees.
Monitored performance of 8 co-workers, providing regular feedback, assessment, and coaching. Created weekly, monthly, and quarterly performance reviews and conducted performance reviews to measure employee growth.
Customer Service Representative
Avion BPO Corporation
Jan 2015 - Aug 2015 (7 months)
Maintained a customer account information database and prioritized tasks according to urgency and importance levels established by management.
Education
Degrees, certifications, and relevant coursework
Mariano Marcos State University
Bachelor of Science, Chemical Engineering
2011 - 2014
Pursued a Bachelor of Science in Chemical Engineering, completed up to the third year as an undergraduate.
Tech stack
Software and tools used professionally
Availability
Location
PhilippinesAuthorized to work in
Salary expectations
Job categories
Interested in hiring Christopher Larrence?
You can contact Christopher Larrence and 90k+ other talented remote workers on Himalayas.
Message Christopher LarrenceGet matched with your dream remote job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
