I’m looking for a long-term opportunity where I can apply my experience in insurance operations, policy servicing, and commercial quoting while continuing to grow professionally. I value a supportive and collaborative team, clear communication, and the opportunity to contribute to the company’s success through accurate and reliable work.
Vhon louie Obero
@vhon_louie
Insurance Operations Specialist with 4+ years of experience supporting commercial and personal lines insurance
What I'm looking for
Detail-oriented Insurance Operations Specialist with 4+ years of experience supporting commercial and personal lines insurance through policy servicing, quoting, renewals, endorsements, new business processing, and underwriting support. Experienced in Applied Epic and HawkSoft, with hands-on knowledge of COI processing, ACORD applications, loss runs, claims documentation, proposals, invoices, and carrier communications. Experienced across the insurance workflow, from application and quote preparation through policy issuance, servicing, and renewal, with a strong understanding of coverage details and insurance documentation while maintaining accurate policy and client records. Proven ability to manage high-volume insurance tasks with accuracy, organization, and timely follow-up.
Experience
Work history, roles, and key accomplishments
Administrative Virtual Assistant
Virtual Management Services
Apr 2025 - Aug 2026 (1 year 4 months)
Utilized HawkSoft for policy management and account updates. Handled commercial insurance quoting, submitted applications through carrier portals, prepared ACORD applications, and processed new business and renewals. Obtained loss runs, processed COIs, communicated with carriers on underwriting requirements, and compared quotes, coverage, limits, deductibles, and premiums.
Insurance Virtual Assistant
Morris & Garritano
Jan 2022 - Mar 2025 (3 years 2 months)
Maintained accurate insurance records in Applied Epic and processed high volumes of policy documents, claims, invoices, endorsements, and renewals with strong accuracy and compliance oversight.
Education
Degrees, certifications, and relevant coursework
Celtech College San Fernando
Bachelor of Science, Marine Transportation
2018 - 2022
Completed a Bachelor of Science in Marine Transportation program with coursework relevant to maritime operations and navigation from 2018 to 2022.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Social media
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