Jerico Jhay Tabuena
@jericojhaytabuena
Experienced insurance virtual assistant specializing in data entry and servicing.
PhilippinesWhat I'm looking for
I am an insurance virtual assistant with hands-on experience in data entry, policy servicing, quoting, and renewal management for both commercial and personal lines. I have worked with AMS360, Applied Epic, Ezlynx, and InsuredMine, handling inbound/outbound calls, email management, endorsements, cancellations, and policy issuance.
I have supported insurance operations at InsBoss Inc. and Clearwater Insurance, improving workflow accuracy through meticulous data entry and system testing. I pride myself on clear communication, strong problem-solving, and consistent delivery of timely renewal and binding tasks.
Experience
Work history, roles, and key accomplishments
Insurance Virtual Assistant
Clearwater Insurance Agents Alliance
Jan 2021 - Present (5 years)
Provided quoting, servicing and binding support for personal and commercial lines using Applied Epic, Ezlynx and InsuredMine, and managed renewals and application-to-binding workflows from 2021 to present.
Insurance Virtual Assistant
InsBoss Inc.
Jan 2020 - Dec 2021 (1 year 11 months)
Managed quoting, renewals, endorsements, cancellations and policy issuance using AMS360 and AMS tools, handling inbound/outbound calls and carrier communications from 2020 to 2021.
Data Entry Clerk
VS1 Building
Jan 2018 - Dec 2020 (2 years 11 months)
Performed data entry and system testing for land registration processes, maintaining accurate records and supporting back-office operations from 2018 to 2020.
Education
Degrees, certifications, and relevant coursework
TPTechnological Institute of the Philippines
Bachelor of Science, Civil Engineering
2013 - 2019
Completed Bachelor of Science in Civil Engineering at the Technological Institute of the Philippines between 2013 and 2019.
Availability
Location
PhilippinesAuthorized to work in
Job categories
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