
Christine Nanjovu
@christinenanjovu
I provide L1 helpdesk support for Microsoft 365, Windows, Mac, and remote troubleshooting.
What I'm looking for
I've provided remote IT support to more than 30 clients, resolving malware, network, Windows setup, Outlook, password reset, Teams login, and email configuration issues.
I build hands-on Microsoft 365 helpdesk environments, including user management, group policies, role-based access control, ticketing workflows, and onboarding documentation. I bring clear phone communication, customer empathy, and a calm approach to troubleshooting under pressure.
Experience
Work history, roles, and key accomplishments
Freelance IT Support Technician
Freelance
Jan 2025 - Present (1 year 8 months)
Provided remote support for over 30 clients, including malware removal, network troubleshooting, Windows setup, Outlook setup, password resets, Teams login, and email configuration.
Education
Degrees, certifications, and relevant coursework
Uganda Technology and Management University
Bachelor of Science, Cyber Security and Forensics
Pursuing a Bachelor of Science in Cyber Security and Forensics.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
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