Christine Delos SantosCS
Open to opportunities

Christine Delos Santos

@christinedelossantos

Driven customer service representative with strong communication skills.

Philippines

What I'm looking for

I am looking for a role that challenges me and allows me to grow professionally while contributing to the team's success.

I am a highly motivated individual with a Bachelor of Technology and Livelihood Education, majoring in Home Economics. My professional journey has equipped me with a diverse skill set, particularly in customer service and administrative support. I thrive in challenging environments where I can utilize my technical skills and contribute to the success of the organization.

In my recent role as a Customer Service Representative at Teleperformance, I honed my ability to manage inbound and outbound calls, process claims, and coordinate with various stakeholders to ensure a smooth insurance process. My experience at Daya Farm and Adventure as a Frontdesk/Receptionist further enhanced my organizational skills and attention to detail, allowing me to effectively assist clients and manage multiple tasks simultaneously.

Experience

Work history, roles, and key accomplishments

TE

Customer Service Representative

Teleperformance

Dec 2023 - Dec 2024 (11 months)

Handled inbound and outbound calls, processed claims, and verified insurance eligibility for members. Coordinated with vendors and stakeholders to ensure a smooth insurance process and provided necessary information via email.

DA

Frontdesk/Receptionist

Daya Farm and Adventure

Jan 2023 - Jul 2023 (6 months)

Managed front desk operations, including answering calls, emails, and chats from clients. Greeted visitors, assisted with room assignments, scheduled meetings, and organized events while ensuring the resort's amenities were well-maintained.

Education

Degrees, certifications, and relevant coursework

DU

Davao Oriental State University

Bachelor of Technology and Livelihood Education, Technology and Livelihood Education

2018 - 2022

Studied Bachelor of Technology and Livelihood Education with a major in Home Economics, focusing on practical skills and knowledge applicable in various educational and vocational settings.

Tech stack

Software and tools used professionally

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Christine Delos Santos - Customer Service Representative - Teleperformance | Himalayas