Christine Delos Santos
@christinedelossantos
Driven customer service representative with strong communication skills.
What I'm looking for
I am a highly motivated individual with a Bachelor of Technology and Livelihood Education, majoring in Home Economics. My professional journey has equipped me with a diverse skill set, particularly in customer service and administrative support. I thrive in challenging environments where I can utilize my technical skills and contribute to the success of the organization.
In my recent role as a Customer Service Representative at Teleperformance, I honed my ability to manage inbound and outbound calls, process claims, and coordinate with various stakeholders to ensure a smooth insurance process. My experience at Daya Farm and Adventure as a Frontdesk/Receptionist further enhanced my organizational skills and attention to detail, allowing me to effectively assist clients and manage multiple tasks simultaneously.
Experience
Work history, roles, and key accomplishments
Customer Service Representative
Teleperformance
Dec 2023 - Dec 2024 (11 months)
Handled inbound and outbound calls, processed claims, and verified insurance eligibility for members. Coordinated with vendors and stakeholders to ensure a smooth insurance process and provided necessary information via email.
Frontdesk/Receptionist
Daya Farm and Adventure
Jan 2023 - Jul 2023 (6 months)
Managed front desk operations, including answering calls, emails, and chats from clients. Greeted visitors, assisted with room assignments, scheduled meetings, and organized events while ensuring the resort's amenities were well-maintained.
Education
Degrees, certifications, and relevant coursework
Davao Oriental State University
Bachelor of Technology and Livelihood Education, Technology and Livelihood Education
2018 - 2022
Studied Bachelor of Technology and Livelihood Education with a major in Home Economics, focusing on practical skills and knowledge applicable in various educational and vocational settings.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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