Yami Sukehiro
@yamisukehiro
Experience in customer service and admin support; detail-oriented, fast learner, eager to grow and contribute to team success.
What I'm looking for
I am a Business Management graduate majoring in Marketing with hands-on experience in customer service, administrative support, vendor relations, and office operations. I have worked in roles such as Customer Care Representative, Front Desk/Receptionist, Vendor Relations Specialist, and CAD Planning Office Staff, where I developed strong communication skills, attention to detail, and the ability to manage multiple tasks efficiently. My experience includes handling customer inquiries, processing payroll and invoices, coordinating schedules, maintaining records, and supporting planning and design tasks.
I am highly adaptable, organized, and a fast learner who is comfortable using tools like Excel, Salesforce, and various office systems. My career interest is in roles where I can continue to develop my skills in administration, customer support, marketing, or operations while contributing to a team-focused and growth-oriented company. I am motivated to learn new tools, take on responsibilities, and build a long-term career where I can add value and grow professionally.
Experience
Work history, roles, and key accomplishments
Office Staff 2 - CAD Planning
H.R.D Singapore PTE LTD
Jan 2025 - Apr 2025 (3 months)
Provided administrative and customer service support while contributing to CAD planning and residential design tasks including furniture and interior decoration concepts.
Addressed high-volume customer inquiries using strong communication and problem-solving skills while maintaining compliance with quality standards.
Customer Care Representative I
Carelon Global Solutions Phil.
Aug 2023 - Oct 2023 (2 months)
Resolved customer issues via phone, improving satisfaction and loyalty while maintaining quality assurance standards and accurate information delivery.
Front Desk / Receptionist
Konzen Accountancy & Legal Services
Feb 2023 - Jun 2023 (4 months)
Managed front desk operations, processed incoming/outgoing mail, scheduled appointments, and provided a welcoming visitor experience to support daily office efficiency.
Processed vendor invoices, managed payroll using Excel and Salesforce, and conducted data audits to ensure accurate vendor records.
Education
Degrees, certifications, and relevant coursework
Cavite State University - CCAT Campus
Bachelor of Science, Business Management (Marketing)
2019 - 2023
Completed a Business Management major in Marketing from August 2019 to September 2023 focusing on marketing principles and business administration.
Tanza National Comprehensive Senior High School
Senior High School Diploma, Accountancy and Business Management
2017 - 2019
Completed Accountancy and Business Management senior high school program from June 2017 to April 2019.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Social media
Job categories
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