YSYami Sukehiro
@yamisukehiro
Motivated customer service and administrative professional with HR and operations experience.
PhilippinesWhat I'm looking for
I am a motivated and adaptable customer service and administrative professional with hands-on experience in HR support, operations, and front-desk management. I have resolved customer issues across high-volume environments, maintained compliance with quality assurance standards, and supported administrative functions such as scheduling, mail processing, invoicing, and payroll processing.
I bring strong communication, research, and organizational abilities, paired with attention to detail and a fast-learning mindset. I am eager to apply diverse skills, learn new tools, and contribute to team and company success in roles focused on customer experience, office administration, or operations.
Experience
Work history, roles, and key accomplishments
Office Staff 2 - CAD Planning
H.R.D Singapore PTE LTD
Jan 2025 - Apr 2025 (3 months)
Provided administrative and customer service support while contributing to CAD planning and residential design tasks including furniture and interior decoration concepts.
TPAddressed high-volume customer inquiries using strong communication and problem-solving skills while maintaining compliance with quality standards.
Customer Care Representative I
Carelon Global Solutions Phil.
Aug 2023 - Oct 2023 (2 months)
Resolved customer issues via phone, improving satisfaction and loyalty while maintaining quality assurance standards and accurate information delivery.
Front Desk / Receptionist
Konzen Accountancy & Legal Services
Feb 2023 - Jun 2023 (4 months)
Managed front desk operations, processed incoming/outgoing mail, scheduled appointments, and provided a welcoming visitor experience to support daily office efficiency.
UFProcessed vendor invoices, managed payroll using Excel and Salesforce, and conducted data audits to ensure accurate vendor records.
Education
Degrees, certifications, and relevant coursework
Cavite State University - CCAT Campus
Bachelor of Science, Business Management (Marketing)
2019 - 2023
Completed a Business Management major in Marketing from August 2019 to September 2023 focusing on marketing principles and business administration.
Tanza National Comprehensive Senior High School
Senior High School Diploma, Accountancy and Business Management
2017 - 2019
Completed Accountancy and Business Management senior high school program from June 2017 to April 2019.
Tech stack
Software and tools used professionally
Availability
Location
PhilippinesAuthorized to work in
Job categories
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