Dazzele Quimba
@dazzelequimba
Dedicated customer service representative with strong administrative skills.
What I'm looking for
I am a motivated professional with a Bachelor’s degree in Office Administration from the University of Caloocan City. Over the years, I have honed my skills in customer service and administration through various roles, including my recent position at Telus, where I excelled as a Customer Service Representative for the Uber Priority Tech Account.
My experience spans several industries, including hospitality and real estate, where I developed strong communication and organizational skills. I am passionate about enhancing my abilities and contributing positively to my workplace, and I am eager to find a role that offers opportunities for personal and professional growth.
Experience
Work history, roles, and key accomplishments
Customer Service Representative
24/7.ai
Oct 2023 - Present (1 year 8 months)
Managed customer interactions for a retail account, resolving inquiries and providing product information. Ensured efficient and effective service delivery to enhance the customer experience.
Customer Service Representative II
Telus
Jun 2022 - Present (3 years)
Served as a Customer Service Representative for the Uber Priority Tech Account, addressing complex technical and service-related issues. Provided advanced support and maintained high levels of customer satisfaction.
Customer Service Representative
Teletech
Jan 2021 - Present (4 years 5 months)
Handled customer inquiries and resolved issues for a seasonal healthcare account. Provided support and information, ensuring customer satisfaction and adherence to service standards.
Admin Staff
AD Lopez Realty Corporation
Jan 2018 - Present (7 years 5 months)
Provided comprehensive administrative support, including managing office procedures and preparing essential documents. Assisted with various tasks to ensure smooth daily operations within the realty corporation.
Front Office, Telephone Operator and Cashier
Nice Hotel
Jun 2016 - Present (9 years)
Managed front desk operations, handled guest inquiries, and processed payments. Operated the hotel's telephone system, directing calls and providing information.
Education
Degrees, certifications, and relevant coursework
University of Caloocan City (UCC)
Bachelor of Science, Office Administration
Completed a Bachelor of Science degree focused on office administration. Gained proficiency in office procedures, management, and administrative tasks.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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