Open to opportunities

Christine Chu

@christinechu1

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Client-focused professional with a strong background in sales and leadership.

Canada

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What I'm looking for

I am looking for a role that values client relationships and offers opportunities for professional growth.

As a client-focused professional with a strong background in sales and team leadership, I bring a passion for delivering exceptional service and building lasting customer relationships. Throughout my career, I’ve consistently exceeded performance targets by understanding client needs, offering tailored solutions, and maintaining clear, empathetic communication.

In my previous role as a Team Leader at Laser Clinics UK, I developed and mentored high-performing teams, prioritizing personalized service and proactive problem-solving. My experience in fast-paced environments has equipped me with the ability to remain calm under pressure, resolve issues quickly, and ensure a positive client experience at every touchpoint. I am confident in my ability to represent your brand with professionalism, empathy, and care.

As a Sales Consultant at Therapies Clinic, I consistently surpassed performance goals by delivering positive, professional client experiences that fostered trust and loyalty. My strong communication skills and solutions-oriented approach have allowed me to effectively manage client complaints and contribute to a collaborative work environment.

Experience

Work history, roles, and key accomplishments

Team Leader

Laser Clinics UK

Oct 2022 - Jan 2025 (2 years 3 months)

Adept at handling complex client concerns and resolving issues to ensure satisfaction and loyalty. Expert in effective diary management and financial transaction oversight, ensuring operational efficiency.

Client Relationship Management Team Leadership Problem Solving Customer Service Financial Management Conflict Resolution Communication Mentoring Sales Training

Sales Consultant

Therapie Clinic

Feb 2021 - Jul 2022 (1 year 5 months)

Delivered positive, professional client experiences that fostered trust, loyalty, and long-term relationships. Communicated services and processes clearly and effectively, ensuring client satisfaction and a smooth experience across all touchpoints.

Sales Solution Selling Customer Relationship Management Communication Customer Satisfaction Upselling Negotiation Presentation Skills

Aesthetic Therapist

Therapie Clinic

Sep 2020 - Feb 2021 (5 months)

Achieved challenging sales targets through diverse aesthetic treatments. Conducted consultations that emphasized upselling and client satisfaction.

Sales Targets Consultation Upselling Relationship Building Skincare Product Knowledge Sales Strategies

Education

Degrees, certifications, and relevant coursework

The London School of Beauty & Make-up

CIDESCO Beauty Therapy, Beauty Therapy

Grade: Pass

Completed the CIDESCO Beauty Therapy program, achieving a passing grade. This program provided comprehensive training in various beauty therapy techniques and practices.

The London School of Beauty & Make-up

CIBTAC Beauty Therapy Diploma, Beauty Therapy

Grade: Credit

Obtained the CIBTAC Beauty Therapy Diploma with a Credit. This diploma focused on advanced beauty therapy skills and industry standards.

Christ The King St Mary's Business Academy

BTEC Extended Health & Social Care Level 3, Health & Social Care

Grade: Distinction, Distinction, Merit

Achieved a Distinction, Distinction, Merit in the BTEC Extended Health & Social Care Level 3 program. This course provided a strong foundation in health and social care principles and practices.

Bexley

GCSE, General Studies

Grade: A*-C

Completed 10 GCSEs with grades A*-C, including English Language, English Literature, Mathematics, Biology, Chemistry, Physics, Citizenship, Business, Media, and Health and Social Care. This provided a broad educational foundation across various subjects.