Fatima Dabiri

I am a detail-oriented and empathetic customer service professional with over 7 years of experience across healthcare, retail, and travel sectors. My journey has equipped me with a robust skill set in client support, administrative coordination, and cross-functional communication. I have a proven track record of leading a healthcare customer service team, where I managed patient inquiries, resolved escalations, and supported operational workflows effectively.

Throughout my career, I have demonstrated exceptional organizational skills, allowing me to prioritize tasks and develop systems that achieve goals efficiently. My proficiency in CRM systems such as Klaviyo, Zendesk, Salesforce, and HubSpot, combined with my strong communication and interpersonal skills, has enabled me to onboard clients successfully and maintain high retention rates. I thrive in fast-paced environments, where my self-motivation and data-driven approach to problem-solving shine.