Christine Bono
@christinebono
I build client value through customer success, account management, and high-volume customer support.
PhilippinesWhat I'm looking for
At REA Group AU, I build New Homes client relationships through account health checks, campaign reviews, market insights, and data-led recommendations that support retention, adoption, renewals, and growth.
I bring 13+ years supporting U.S. and Australian customers across financial services, healthcare recruitment, sales, and client coordination, including American Express, Wells Fargo, Russell Tobin, and Teamrecruit.
Experience
Work history, roles, and key accomplishments
Customer Success Manager
REA Group AU - Emapta PH
Jan 2026 - Present (9 months)
Build and strengthen client relationships across New Homes accounts, supporting retention, renewals, product adoption, and ongoing account value. Deliver client-facing account health checks, campaign performance reviews, and market insights to identify opportunities and improve customer outcomes.
Account Management Coordinator
Russell Tobin US
Oct 2022 - Feb 2026 (3 years 4 months)
High-volume candidate submittals across multiple U.S. job requisitions while meeting time-sensitive client requirements. Acted as a liaison among recruiters, account managers, candidates, and clients.
Senior Healthcare Recruiter
Teamrecruit
Jan 2022 - Sep 2022 (8 months)
Conducted structured phone interviews and candidate outreach, assessing qualifications, availability, compensation expectations and compliance requirements. Managed high-volume pipelines with strong accuracy and consistently filled urgent nursing and medical assistant roles.
Handled inbound customer service calls from U.S. Small Business customers, focusing on value generation and B2B sales. Recognized monthly for excellent customer service and top sales performance.
Handled phone account inquiries for consumer accounts. Recognized as Best Phone Banker monthly.
Education
Degrees, certifications, and relevant coursework
AB Mass Communication
AB, Mass Communication
2009 - 2012
Completed a degree in Mass Communication from 2009 to 2012.
Tech stack
Software and tools used professionally
Availability
Location
PhilippinesAuthorized to work in
Salary expectations
Skills
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