Carly Jimenez

Served as primary recruitment partner for newly onboarded US, UK, and Canadian clients in an Employer of Record environment, managing end-to-end recruitment and leading client intake and calibration sessions.

Delivered full-cycle recruitment for a major RPO account, managing 70-90 concurrent requisitions and leading small recruiter teams while consistently meeting KPIs and SLAs.

Managed 30-70 active requisitions concurrently across healthcare and non-healthcare functions, delivering end-to-end recruitment activities and consistently meeting KPI and SLA targets.

Managed end-to-end preboarding and recruitment administration for a major client, handling background checks and compliance while training new team members and preparing operational reports.

Handled inbound calls and second-level escalations for at-home COVID-19 testing kits, providing troubleshooting and de-escalation support while receiving positive quality assurance feedback.

Supported financial inclusion initiatives including a digital banking application and the bank's first Visa debit card, coordinating with Visa and internal stakeholders on project requirements and documentation.

Managed a portfolio of corporate and commercial clients, processing loan and trade transactions and preparing financing requests while training new hires and receiving promotion to Junior Assistant Manager.

Activities and societies: Dean's Lister

Bachelor of Science in Business Administration with a major in Human Resource Development Management. Recognized as a Dean's Lister.

Completed Junior Assistant Manager Training.

Completed training on building rapport and influencing people.

Completed training on emotional intelligence at work.

Completed training on managing difficult conversations.

Completed the Resilience Practitioner Certificate.

Completed the Agile Explorer training.

Completed training on critical thinking strategies for better decisions.