Christian Mullen
@christianmullen
Results-driven IT professional with expertise in project management.
What I'm looking for
As a highly motivated IT professional with over three years of experience, I have developed a versatile skill set that encompasses IT strategy, project management, and technical support. My tenure at the Consumer & Competition Protection Commission as an IT Executive allowed me to provide first-line technical support for over 200 employees, where I honed my problem-solving skills and ability to thrive in fast-paced environments. I take pride in my strong work ethic and commitment to delivering quality results while collaborating with cross-functional teams to enhance operational efficiency.
My experience as a Solution Engineer at Oracle Digital further solidified my ability to translate complex business requirements into effective technical solutions. I successfully designed and implemented customized solutions across various environments, ensuring seamless deployment and post-sales support. Additionally, my role as a Bank Official and Customer Executive equipped me with exceptional customer service skills, allowing me to assist clients with a wide range of banking services while maintaining a focus on their needs and financial goals.
Experience
Work history, roles, and key accomplishments
IT Executive
Consumer & Competition Protection Commission
Jun 2021 - Jan 2023 (1 year 7 months)
Provided first-line technical support for over 200+ employees, troubleshooting hardware, software, and network issues. Managed installation and maintenance of desktop systems and network infrastructure, ensuring optimal performance. Developed documentation to improve team efficiency.
Bank Official & Customer Executive
1AIB
Dec 2020 - Jun 2021 (6 months)
Provided exceptional customer service in a high-volume bank branch, assisting with account management and financial products. Resolved customer inquiries promptly and helped clients select appropriate financial products based on their needs.
Solution Engineer
Oracle Digital, EMEA
Apr 2019 - Nov 2019 (7 months)
Collaborated with clients to translate business requirements into technical solutions. Designed and implemented customized solutions across cloud and on-premises environments. Provided post-sales support and led deployments to ensure client satisfaction.
Education
Degrees, certifications, and relevant coursework
Dublin City University
Bachelor of Science, Enterprise Computing
2016 - 2020
Studied Enterprise Computing, focusing on the development and management of computing systems and applications in a business context.
Availability
Location
Authorized to work in
Job categories
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