JP User
@jpuser
Sales-focused Solutions Engineering leader with a strong commercial bias.
What I'm looking for
I am a seasoned Global Solutions Engineer Director with a proven track record in leading enterprise deals and influencing revenue growth. My experience spans across various sectors, where I have successfully bridged the gap between product, sales, and delivery. I thrive in high-stakes environments, consistently delivering board-level demos and presentations that resonate with C-level executives.
Throughout my career, I have demonstrated my ability to build high-trust relationships across technical and commercial teams. I have led the formation of the Solutions Engineering team at IntelligenceBank, where I designed internal processes and contributed to high-value tenders. My strategic problem-solving skills and calm demeanor under pressure have been instrumental in stabilizing go-to-market operations and winning critical client relationships.
Experience
Work history, roles, and key accomplishments
Global Director, Solutions Engineering
IntelligenceBank
Jan 2024 - Present (1 year 6 months)
Formed and led the global Solutions Engineering team, designing internal processes and demo infrastructure. Led high-value tenders and deals across all product lines, delivering board-level demos and presentations for global enterprises.
Senior Solutions Engineer
IntelligenceBank
Aug 2022 - Present (2 years 11 months)
Created and maintained tailored demo environments for complex prospect use cases, automating pre-sales and client workflows using Zapier and internal tools. Completed complex security and procurement questionnaires independently and presented to diverse stakeholders.
Solutions Engineer
IntelligenceBank
Aug 2020 - Present (4 years 11 months)
Provided extensive support for tender responses and conducted technical qualification for new business deals. Configured and customized demo sites for client presentations, both remote and in-person.
Account Executive
IntelligenceBank
Mar 2018 - Present (7 years 4 months)
Successfully closed new business opportunities across the platform, consistently meeting annual quota targets. Managed entire deal cycles from qualification through to contract negotiation and onboarding, coordinating closely with marketing, product, and success teams.
Sales Coordinator
Nitro, Inc
Apr 2017 - Present (8 years 3 months)
Provided essential administrative and logistical support to the sales team, ensuring smooth operation of sales processes. Assisted with client communications and data management to facilitate sales efforts.
Small Business Specialist
Xero
Jul 2015 - Present (10 years)
Supported small business clients with their accounting software needs, providing guidance and troubleshooting. Developed strong client relationships by understanding their operational challenges and offering effective solutions.
Channel Partner Manager
NNT Ltd
Nov 2013 - Present (11 years 8 months)
Managed relationships with channel partners to drive sales and expand market reach for security software solutions. Developed and executed strategies to optimize partner performance and achieve revenue targets.
Education
Degrees, certifications, and relevant coursework
University of Portsmouth
Bachelor of Science, Sport & Exercise Science
Grade: 2:1
Completed a comprehensive program focusing on the scientific principles underlying sport and exercise. Gained in-depth knowledge of human physiology, biomechanics, and nutrition in relation to physical activity and performance.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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