Open to opportunities

Ester Garcia Perez

@estergarciaperez

Message

Detail-oriented Medical Billing Agent with strong customer service skills.

Ireland

Message

What I'm looking for

I am looking for a role that values teamwork and offers opportunities for professional growth in the healthcare billing sector.

I am a detail-oriented and efficient Medical Billing Agent with extensive knowledge of healthcare billing procedures, insurance claims processing, and patient account management. My experience includes accurately coding medical services, verifying insurance coverage, and ensuring timely reimbursement. I pride myself on my strong communication abilities, which allow me to effectively resolve billing issues while maintaining a high standard of customer service.

Currently, I work as a Senior Medical Billing Agent at Allianz Partners, where I manage documentation and processing of health-related claims. My role involves collaboration with interdepartmental teams to optimize processes and ensure customer satisfaction. Previously, I served as a Medical Claims Administrator, where I registered and managed medical requests for international clients, demonstrating my ability to work under pressure and meet tight deadlines.

Experience

Work history, roles, and key accomplishments

Current

Senior Medical Billing Agent

Current

Allianz Partners

Feb 2019 - Present (6 years 5 months)

Managed documentation and processed health-related claims, ensuring accurate adjudication and evaluation of requests based on established policies. Handled and resolved internal and external customer inquiries, collaborating with interdepartmental teams to optimize processes.

Customer Service Claims Processing Documentation Management Team Collaboration Administrative Support Microsoft Office Email Communication Reporting

Medical Claims Administrator

Allianz Partners

Oct 2017 - Present (7 years 9 months)

Registered and managed medical requests for international clients, ensuring accurate digitization and organization of administrative documents. Provided support to global offices with various administrative and operational tasks.

Medical Claims Administrative Support Operations Data Entry Customer Service Microsoft Office Email Communication

Administrative and Customer Service Supervisor

Massimo Dutti

Aug 2016 - Present (8 years 11 months)

Coordinated teams and managed schedules, overseeing inventory supervision and product restock. Implemented sales strategies and customer service initiatives, preparing performance reports to track progress.