raghav prasadhRP
Open to opportunities

raghav prasadh

@raghavprasadh

Results-driven professional with expertise in healthcare claims processing.

Ireland

What I'm looking for

I am seeking a role that values customer service excellence and offers growth opportunities.

I am a highly skilled professional with extensive experience in patient insurance, customer service, account management, and healthcare claims processing. My proven track record includes fostering strong customer relationships and driving revenue growth, achieving a remarkable 10% annual revenue increase while maintaining a 99.5% account retention rate. I excel in managing complex healthcare claims, ensuring compliance with HIPAA regulations, and resolving disputes efficiently.

Currently, I am in the process of becoming an Accredited Professional Accountant (APA) and have completed the Compliance and Advice module. My expertise in insurance workflows, claims compliance, and denial resolution has equipped me to handle intricate claims processes effectively. I am passionate about delivering exceptional service and ensuring that customer needs are met with the highest standards.

Experience

Work history, roles, and key accomplishments

SP

Customer Assistant / Cashier

Spar

Jan 2024 - Mar 2024 (2 months)

Provided product advice and maintained stock levels while ensuring excellent customer service. Trained new associates on cash register operations and managed customer transactions, refunds, and inquiries.

EU

Customer Assistant

Eurospar

Mar 2023 - Jan 2024 (10 months)

Assisted customers with inquiries and ensured positive experiences by resolving concerns. Managed high-volume queries while maintaining optimal service levels.

AP

Senior Claims Denial Analyst

Apexon

Nov 2021 - Aug 2022 (9 months)

Reviewed member eligibility and benefits, handled disputes regarding claim denials, and drafted appeals for reconsideration. Ensured transparency and proper audit trails for processed claims.

VL

Claims Denial Analyst

Vee Technologies Private Limited

May 2019 - Dec 2020 (1 year 7 months)

Examined healthcare insurance claims for accuracy, verified medical codes, and communicated with providers to resolve discrepancies. Acted as a liaison between patients and insurers.

Education

Degrees, certifications, and relevant coursework

National College of Ireland logoNI

National College of Ireland

Master of Science, International Business

2023 - 2025

Anna University logoAU

Anna University

Bachelor of Engineering, Biomedical Engineering

2014 - 2018

Tech stack

Software and tools used professionally

Find your dream job

Sign up now and join over 85,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up
Himalayas profile for an example user named Frankie Sullivan
raghav prasadh - Customer Assistant / Cashier - Spar | Himalayas