Vincent Gill

I am a dedicated and reliable professional with over a decade of experience in customer service, logistics, and delivery operations. My career has been marked by a proven ability to manage time effectively, maintain accurate records, and ensure timely deliveries. I hold a valid driver’s license with a clean driving record and am currently seeking to leverage my extensive experience and skills in a medical courier position.

In my current role as a Customer Service Representative at Charter Communications, I manage an average of 45 customer calls daily, efficiently addressing inquiries and resolving issues. My commitment to providing detailed information on products and maintaining professional interactions has significantly contributed to customer loyalty and retention. Additionally, as a self-employed Amazon Flex Delivery Driver, I have successfully completed over 1,000 deliveries, maintaining a 98% on-time delivery rate, which demonstrates my reliability and commitment to excellence.

My background also includes experience as a Warehouse Associate at FedEx Ground, where I operated forklifts and managed the loading and unloading of trucks, ensuring timely processing of shipments. I have a strong educational foundation with an Associate Degree in Information Technology and am currently pursuing certifications in HIPAA Compliance and Blood borne Pathogens Training.