Open to opportunities

Christian Armand Ramaroson

@christianarmandramar

Message

I resolve customer inquiries, manage orders, and coach English learners toward stronger performance.

Madagascar

Message

What I'm looking for

I'm looking for a new work experience and challenges that help me grow, develop my skills, and contribute positively to the team's and company's success.

I've supported customers at Concentrix by handling inquiries through phone, email, and chat, managing orders from placement to delivery, and resolving complaints to maintain customer satisfaction.

I focus on delivering quality work, maintaining service standards, and meeting KPIs. I use customer service tools including Zendesk and order management systems.

As an English Coach, I provided guidance and support, set goals and action plans, developed learners' skills and performance, and gave constructive feedback.

I'm looking forward to new work experiences and challenges where I can grow, develop my skills, and contribute positively to a team and company.

Experience

Work history, roles, and key accomplishments

Customer advisor

Concentrix

Oct 2025 - Feb 2026 (4 months)

Handled customer inquiries via phone, mail, and chat. Managed orders from placement to delivery and resolved complaints to ensure customer satisfaction.

CRM Systems Zendesk Order Management Systems Microsoft Office Google Workspace Internet Research