Ny Mialy Sedera VOLOLOMANITRARINONY

I am a detail-oriented bilingual professional with experience in customer service, administrative support, and logistics coordination. I deliver dependable support in fast-paced and remote environments.

At GIZ Madagascar I supported office relocation coordination, organized physical and digital records, and suggested process improvements that improved team workflow. Previous roles included bilingual customer advising and billing support where I strengthened communication and financial documentation skills.

I hold a Bachelor's Degree in Professional English and completed Virtual Assistant training; I am pursuing OBM Squad training and an Incareer roadmap. These trainings complement my practical experience and prepare me for remote operational roles.

I thrive on problem-solving, adaptability and clear communication, and I am ready to contribute as a remote team member focused on improving processes and customer satisfaction.