Open to opportunities

Christiana Neequaye

@christiananeequaye

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Agricultural Science graduate with expertise in customer service and logistics.

Ghana

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What I'm looking for

I seek a role that fosters collaboration, encourages growth, and values innovative problem-solving.

I am an Agricultural Science graduate from the University of Ghana with over 2 years of experience in customer service, logistics, and project coordination. My journey has been marked by a commitment to optimizing operations and enhancing customer engagement through innovative strategies. As a certified Asana Workflow Specialist, I excel in building collaborative processes that streamline workflows and drive efficiency.

Throughout my career, I have successfully directed logistics functions, managed inventory, and provided expert consultation to clients, ensuring their needs are met with precision and care. My role at YAK Decor Ltd allowed me to hone my skills in project management and customer service, where I led multi-phase projects and trained staff in best practices. I am passionate about leveraging my design and business strategy expertise to deliver impactful results in dynamic environments.

Experience

Work history, roles, and key accomplishments

Inventory Manager and Customer Service Representative

YAK Decor Ltd

Aug 2021 - Aug 2024 (3 years)

Directed logistics functions including packaging, shipping, and delivery oversight to guarantee timely, damage-free product distribution while upholding rigorous quality standards. Managed cashier duties, sales transaction reconciliation, and trained staff in inventory control best practices, analyzing sales trends to optimize stock levels and drive operational efficiency. Provided expert decor co

Logistics Inventory Management Customer Service Sales Analysis Staff Training Project Coordination Quality Control Reporting

Marketing and Signage Specialist

Glovit Ghana Limited

Sep 2022 - Dec 2022 (3 months)

Collaborated with clients to identify marketing objectives and deliver customized visual solutions that boosted brand visibility. Designed and produced high-impact 3D signage, both illuminated and non-illuminated, for a range of brands and venues. Executed marquee installations for flagship events, including the University of Ghana’s 75th anniversary, Johnnie Walker activations, and the Ebony Cond

Marketing 3D Design Installation

Customer Care Representative and Fundraising

Grow For Me - Agritech Company

Oct 2023 - Present (1 year 9 months)

Conducted up to 150 daily outbound calls to prospective investors, introducing farm crowdfunding opportunities and driving interest in agricultural projects. Managed and nurtured relationships through Bitrix24 CRM, maintaining detailed client profiles and tracking interactions across the sales funnel. Guided clients from initial contact to successful funding by providing personalized communication

Customer Care Fundraising Outbound Calling Client Relationship Management Communication

Education

Degrees, certifications, and relevant coursework

Mpraeso Senior High School

West African Senior School Certificate Examination (WASSCE), Secondary Education

Completed secondary education at Mpraeso Senior High School. Obtained the West African Senior School Certificate Examination (WASSCE).

Zoe International School

Basic Education Certificate Examination (B.E.C.E), Basic Education

Completed basic education at Zoe International School. Obtained the Basic Education Certificate Examination (B.E.C.E).

Kaneshie Presbyterian Preparatory School

Preparatory Education, Preparatory Education

Attended Kaneshie Presbyterian Preparatory School. This provided foundational education.

University of Ghana

Bachelor of Science, Agriculture Extension

Studied for a Bachelor of Science degree in Agriculture with a major in Extension. This program focused on disseminating agricultural knowledge and practices.