Christania Pierre

At ModifyHealth, I conduct Medicaid social care screenings, coordinate referrals for food, transportation, and housing, and work with care coordinators and community organizations to remove service barriers.

I've supported healthcare operations at Kivo and Accu-Check by retrieving time-sensitive medical documentation, building productive provider relationships, tracking requests through completion, and maintaining accurate records. Previously at Alorica, I managed 401(k) reconciliations, researched benefits discrepancies, supported open enrollment and vendor transitions, and used Excel reporting to inform compliance and operational decisions.

I bring a steady, service-focused approach to high-volume communication, confidential documentation, cross-functional coordination, and timely issue resolution.