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Brynley Carson

@brynleycarson

Message

I process high-volume records accurately and keep documentation audit-ready.

United States

Message

What I'm looking for

I'm looking for a role where I can process documentation accurately, support compliant operations, resolve issues clearly, and contribute independently in a fast-paced environment.

At Ascension, I independently review and process 80–120 records daily across multiple systems, maintaining a 95% accuracy and completion rate. I perform quality reviews, correct documentation gaps, and keep records audit-ready.

I coordinate with multiple parties to resolve service and coverage issues, validate details, and document changes accurately. I also serve as a clear, professional point of contact on calls.

Previously at Eventstable, I managed contracts, billing records, and a portfolio of more than 30 vendor accounts. I handled 60–70 daily calls, resolved escalated issues, and kept contract terms, pricing, and outstanding items current.

I've also improved automated customer communication sequences in HubSpot through cross-functional collaboration and customer feedback. I bring strong records accuracy, compliance awareness, customer communication, and the ability to learn new systems quickly.

Experience

Work history, roles, and key accomplishments

Current

Care Navigator

Current

Ascension

Apr 2026 - Present (5 months)

Processes 80-120 records daily with 95% accuracy, performing quality control reviews and coordinating with multiple parties to resolve service and coverage issues. Serves as a point of contact on calls, ensuring clear communication and accurate documentation across systems.