At Adventist HealthCare, I support hospital-based care navigation by coordinating patient care across multidisciplinary teams. I review patient documentation, coordinate referrals and follow-up services, and record interactions in the electronic medical record while maintaining HIPAA compliance.
At Holy Cross Hospital, I serve as a non-clinical point of contact for patients navigating hospital services. I coordinate movement between departments and escalate service barriers to support continuity of care.
Previously, at LifeStance Health, I coordinated psychiatric evaluations and behavioral health appointments, verified insurance eligibility, and connected patients with appropriate resources. I also reviewed clinical documentation for Medicaid utilization review at Integrated Management Strategies.
