Chisenga Chabala
@chisengachabala
Business development and sales leader driving revenue growth.
ZambiaWhat I'm looking for
I am a results-driven Business Development and Sales Leader with over 8 years of progressive experience across telecommunications, fintech, retail, and SME banking sectors. I hold an MSc in Marketing Management and am a member of the Zambia Institute of Marketing.
I have a proven track record in new business development, account expansion, contract negotiation, and churn reduction, including acquiring major contracts and securing high-value deals such as a ZMW 4.8 million contract. I have managed portfolios of embassies, NGOs, public institutions, and large corporate clients, achieving measurable revenue growth and 0% churn in key accounts.
I collaborate across marketing, product development, and customer service to align sales strategies with client needs, lead teams to improve performance, and implement customer loyalty initiatives that drive long-term retention and profitability.
Experience
Work history, roles, and key accomplishments
Business Development Manager
Beyond Thinking Limited
Aug 2025 - Present (10 months)
Identify and develop new business opportunities, build long-term client and partner relationships, and execute strategic sales plans to exceed revenue targets while negotiating contracts to maximise profitability.
Key Accounts Manager
Airtel Networks PLC
Dec 2022 - Jun 2025 (2 years 6 months)
Managed portfolios of embassies, NGOs and public institutions, drove revenue through cross-selling and upselling, achieved 0% churn, and closed a greenfield contract worth ZMW 4.8 million.
Senior Sales & Key Account Manager
Cellulant Zambia Limited
Aug 2020 - Nov 2022 (2 years 3 months)
Led acquisition and retention of major clients including PUMA Energy and Engen, facilitated an MOU with Citibank for merchant acquisition, and strengthened relationships to drive transaction volumes and revenue growth.
Sales & Marketing Manager
Superior Furnishers Zambia Limited
Jan 2019 - Jun 2020 (1 year 5 months)
Developed and executed marketing strategies, managed customer accounts worth K7 million, acquired high-profile clients, and implemented loyalty and staff development initiatives to improve performance.
Accounts Relationship Manager
FINCA Zambia
Jun 2015 - Jul 2018 (3 years 1 month)
Served as primary contact for SME key accounts, built strong client relationships, negotiated contracts, and forecasted and tracked quarterly sales and annual forecasts to drive revenue and satisfaction.
Education
Degrees, certifications, and relevant coursework
University of Lusaka
Master of Science, Marketing Management
2020 - 2022
Completed a Master of Science in Marketing Management with focus on strategic marketing and consumer behaviour.
University of Zambia
Bachelor of Arts, Public Administration
2011 - 2015
Earned a Bachelor of Arts in Public Administration, developing skills in public sector management and administrative processes.
Kamulanga Secondary School
General Certificate of Education, General Secondary Education
2007 - 2009
Attained General Certificate of Education (GCE) during secondary schooling.
Availability
Location
ZambiaAuthorized to work in
Job categories
Interested in hiring Chisenga?
You can contact Chisenga and 90k+ other talented remote workers on Himalayas.
Message ChisengaFind your dream job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
