Shital Naik

Successfully reorganized existing staff and contracts, bringing order to client accounts and facilitating debt collection. Played a pivotal role in rebuilding the company's operations after a significant reduction in 2020.

Managed wholesale and retail sales of steel products, maintaining stock levels and handling client interactions including sales and debt collection. Reorganized and motivated the sales team, providing training in product knowledge and sales methods.

Oversaw wholesale and retail sales of DEFY appliances, managed stock levels, and enhanced showroom displays. Contributed significantly to achieving revenue, profitability, and client acquisition targets.

Managed all retail branches in Lusaka and Mazabuka, overseeing ordering, importation, and stock level maintenance of sanitaryware. Implemented sales promotions and introduced new products to the market.

Managed the purchase of local and imported goods for retail, ensuring efficient stock flow from warehouse to sales floor. Coordinated regular marketing promotions and assisted in general management duties to maintain the store's flagship status.

Managed bulk imports and local product purchases for nationwide retail allocation, maintaining a warehouse database and implementing a FIFO system to minimize loss. Distributed stock reports to seven stores and managed key stock lines for consumer benefit.

Oversaw wholesale and retail sales of timber products, managed debt collection, and maintained client accounts. Responsible for balancing and banking daily sales, and weekly maintenance of stock levels.

Handled retail sales, managed debt collection, and performed daily banking operations. Prepared and submitted reports to the general manager, ensuring accurate financial tracking.

Provided part-time assistance in the accounts department, supporting daily financial operations. Contributed to accurate record-keeping and administrative tasks within the department.

Assisted in the accounts department on a part-time basis, handling various administrative and financial support tasks. Contributed to the efficient processing of financial data.

Activities and societies: Member, Association of Business Executives (MABE) 2017 – present; Member of the Zambian Institute of Marketing 2018 - present

Completed a QCA-accredited program covering various aspects of business and management. Studied in-depth marketing, economics, HR management, corporate strategy, planning, finance, managerial accounting, and systems analysis and design.