Open to opportunities

Chioma Ajayi

@chiomaajayi

Message

Result-driven and detail-oriented client relations officer

Sweden

Message

What I'm looking for

Seeking a challenging role that leverages my client-facing expertise to drive business growth and customer satisfaction.

As a seasoned client relations manager with a proven track record of optimizing organizational efficiency and enhancing overall performance, I bring extensive expertise in strategic planning, process improvement, and team leadership. With a background in managing a co-working innovative hub, I have developed strong relationships with clients and ensured complete customer satisfaction.

In my current role as Community Manager at MusterPoint, I oversee day-to-day operations of the co-working space, develop and maintain strong relationships with clients, and plan and execute events and workshops that add value to the co-working community.

Prior to this, I worked as an Operations Officer at ISN Fleet Management Company, where I optimized route and schedules to maximize fleet efficiency, tracked and analyzed fleet performance, and implemented and enforced policies relating to driver/rider behavior and compliance.

Experience

Work history, roles, and key accomplishments

Current

Client Relations Manager

Current

MusterPoint

Mar 2021 - Present (5 years 3 months)

Managed day-to-day operations of the co-working space, developed strong relationships with clients, and worked with the marketing team to promote the space and meet sales KPIs.

Marketing CRM Sales Client Facing Client Success Client Management Client Engagement Client Experience Community Manager Community Building Social Media Management

Operations Officer

ISN Fleet Management Company

Jan 2018 - Jan 2022 (4 years)

Optimized route and schedules to maximize fleet efficiency, tracked and analyzed fleet performance, and implemented policies relating to driver/rider behavior and compliance.

Routing Performance Implementation

Front Desk/ Sales Personnel

Diva Cakes & Confections

Jan 2016 - Jan 2017 (1 year)

Provided product information, assisted customers in making informed purchasing decisions, and promoted and up-sold company’s cakes and related products.

Sales Communication