Chinwenwa Chijioke

Specializes in customer success management, building strong customer relationships, retention, and key account development. Facilitates seamless order management and ensures timely deliveries.

Own the full client lifecycle for a portfolio of 60+ enterprise and commercial accounts from initial lead follow-up and needs discovery through sales order creation, production coordination, delivery, and payment collection. Convert leads and prospects into active accounts through consultative selling, tailored product presentations, and persistent follow-up, consistently meeting and exceeding new

Follow up and meet with assigned customers in his region for:
Orders, payments, and demand forecasts.
Managed existing customers and developed new ones.
Follow up with the Production planner & warehouse team to
ensure customer orders are produced and dispatched timely

Provided prompt and effective assistance to customers over the phone and in person, addressing inquiries and resolving issues. Promoted bank products and services to meet sales targets.

Provide prompt, courteous, and effective assistance to customers
over the phone and in person, addressing inquiries and resolving
issues in line with the Bank’s service standards.
Identify customer needs and promote its products and services,
such as loans, accounts, ATM cards, and digital banking solutions, to
meet sales targets.
Resolve customer complaints in a timely and professional manner,
es

Promote the company’s products to healthcare providers,
pharmacies, and clinics within the assigned territory to achieve or
exceed sales.
Build and maintain long-term relationships with healthcare
professionals and decision-makers to foster trust and loyalty, leading
to increased sales and referrals.

Managed client accounts and conducted solution-focused product education sessions, developing consultative selling and structured client communication skills. Built and maintained client relationships through consistent follow-up and proactive service, contributing to repeat business and portfolio growth.

Provides background information on the company to the customers.
Receives and resolves customer complaints via phone and e-mail.
Escalate customer complaints to appropriate response if problems
weren't resolved by me.
Prepares periodic reports on overall customer satisfaction.

Provides background information on the company to the customers.
Receives and resolves customer complaints via phone and e-mail.
Escalate customer complaints to appropriate response if problems weren't resolved by me.
Prepares periodic reports on overall customer satisfaction.

Pursuing a Master of Business Administration with a focus on Marketing.

Completed a certification as a Virtual Assistant.

Earned a Bachelor of Science in Marketing.

Completed the Sales Hub Software certification.