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Chinwendu Euphemia

@chinwendueuphemia

My name is chinwendu , i am a copywriter ,and email marketer with a background in mass communication and customer service.

Nigeria

Message

What I'm looking for

I’m looking for a remote role where i can use my writing and communication skills to learn ,contribute to a team and grow professionally.

I’m a copywriter and email marketer with a background in Mass Communication, customer service, and banking. Over time, I found myself really enjoying the creative side of communication especially finding the right words to make a message clear, interesting, and easy for people to connect with.

I’ve worked on email copy, landing pages, and research-based content. My customer service and banking experience also taught me a lot about listening, understanding what people need, paying attention to details, and communicating with different kinds of people.

Right now, I’m looking for a remote opportunity where I can put these skills to good use and grow with a team. I’m open to roles in copywriting, email marketing, content, customer support, and other communication or marketing-related positions.

I may not know everything yet, but I learn quickly, I’m willing to put in the work, and I genuinely care about doing a good job. If you’re looking for someone reliable, curious, and easy to work with, I’d love to hear from you.

Experience

Work history, roles, and key accomplishments

Current

Copywriter & Email Marketing Assistant

Current

Freelance

Jan 2024 - Present (2 years 7 months)

Write customer-focused email campaigns for small businesses to engage subscribers, nurture leads, and strengthen customer relationships. Develop welcome sequences, promotional emails, newsletters, and follow-up emails tailored to each client's goals.

Email Marketing Copywriting Customer Research Competitor Research ConvertKit Audience Segmentation Campaign Setup A B Testing Brand Voice

Customer Service Representative

United Bank of Africa

Jan 2020 - Dec 2021 (1 year 11 months)

Assisted customers with banking needs by providing accurate information, resolving concerns, and ensuring a positive service experience. Handled daily financial transactions with high accuracy while maintaining confidentiality and compliance.

Customer Service Complaint Resolution Problem Solving Product Recommendations Cross Selling Financial Transactions Compliance Record keeping Teamwork

Information Analyst

Abuja Municipal Area Council

Jan 2016 - Dec 2017 (1 year 11 months)

Collected, organized, and maintained records to support departmental reporting and decision-making. Assisted in preparing reports, correspondence, and official documents while ensuring accuracy and attention to detail.

Data Collection Record keeping Report Preparation Correspondence Documentation Administrative Support Teamwork

Sales Representative

Sikbol Company

Jan 2013 - Dec 2014 (1 year 11 months)

Assisted customers in selecting products that best met their needs by providing clear information and recommendations. Built positive relationships with customers through friendly, professional, and responsive service.

Customer Service Product Knowledge Sales Relationship Building Problem Solving Record keeping Inventory Management Teamwork

Secretary

U.O.O Estate Limited

Jan 2008 - Dec 2009 (1 year 11 months)

Managed front desk operations, welcoming and assisting visitors. Performed clerical tasks, including filing, photocopying, and scheduling appointments.

Front Desk Operations Clerical Filing Scheduling Correspondence Record keeping Confidentiality Office Operations