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Chinaemerem Aniemeka

@chinaemeremaniemeka

Executive Assistant & Client Operations professional, streamlining CRM workflows and executive communications for international teams.

Nigeria

Message

What I'm looking for

I’m looking for a fast-paced remote team where I can own executive communications, keep CRM workflows running smoothly, and support clients through email, live chat, and community updates while improving response speed.

I’m an Executive Assistant and Client Operations professional who supports international teams by managing executive communications, scheduling, CRM workflows, and client interactions.

I’m known for clear, proactive communication in fast-paced remote environments, from handling inbound/outbound calls and emails to maintaining confidential records.

In my roles, I saved executives’ time by engineering automated workflows and CRM tracking systems, eliminating redundant tasks and saving 5+ hours weekly.

I also improve customer experience by building documentation and templates—cutting common inquiry response time by 25%—and supporting global communities with 4.8/5 satisfaction through live chat and Discord support.

Experience

Work history, roles, and key accomplishments

Current

Operations & Executive Support Specialist

Current

Mindspace Solutions Australia

Dec 2024 - Present (1 year 6 months)

Authored and managed high-volume technical documentation and community updates for a global Web3 audience, serving as the primary voice for ecosystem education and issue resolution. Streamlined content lifecycles and feedback loops using CRM and Notion, improving documentation accuracy and team response agility by 20% while maintaining a 4.8/5 satisfaction score.

Technical Documentation Community Management Live Chat Support Notion