Richard Ukpai
@richardukpai
Remote Executive Assistant optimizing operations, scheduling, and high-volume communications.
NigeriaWhat I'm looking for
I am an Executive Assistant with 4+ years supporting founders and executive teams in fast-paced remote environments, known for independent execution, proactive communication, and structured follow-through. I specialize in high-volume inbox management, executive scheduling, CRM and workflow optimization, and restructuring communication systems to reduce executive overload and improve operational clarity.
I have a track record delivering measurable improvements — reducing email backlogs by ~35%, improving customer response times by 40–50%, and coordinating cross-functional teams to meet deadlines. I bring strong remote collaboration skills, multi-executive support experience, and a commitment to creating systems that enhance accountability and decision-making visibility.
Experience
Work history, roles, and key accomplishments
Executive Assistant
Bloom Beauty & Cosmetics
Aug 2025 - Jan 2026 (5 months)
Managed 100+ daily emails, implemented follow-up tracking and structured time blocking to reduce backlog ~35% and minimize executive interruptions while supporting multiple executives.
Administrative Assistant
Imagio Living Woodwork
Jul 2024 - Aug 2025 (1 year 1 month)
Managed 50+ weekly client interactions and coordinated sales-production workflows, reducing response times by 40–50% and improving client retention and task ownership accountability.
Executive Assistant
Sofa Republic Limited
Aug 2022 - Jul 2024 (1 year 11 months)
Managed executive scheduling and high-volume customer communications, implemented complaint tracking to improve resolution efficiency and provided feedback insights that informed service improvements.
Virtual Administrative Assistant
Sunrise Realty Group
Mar 2022 - Dec 2022 (9 months)
Managed CRM updates and lead tracking, coordinated property showings across distributed schedules, and implemented follow-up processes that improved lead conversion consistency in a fully remote setup.
Administrative Assistant
State Universal Basic Education Board
Mar 2021 - Feb 2022 (11 months)
Supported HR documentation, training organization and compliance reporting, maintaining structured administrative records and coordinating internal communications across departments during NYSC service.
Education
Degrees, certifications, and relevant coursework
Chartered Institute of Human Resources Management (CIHRM)
Postgraduate Diploma, Human Resources Management
Postgraduate Diploma in Human Resources Management from the Chartered Institute of Human Resources Management, Lagos.
University of Abuja
Bachelor of Science, Biological Sciences
Bachelor of Science in Biological Sciences from the University of Abuja.
Availability
Location
NigeriaAuthorized to work in
Job categories
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